Promise

All products are visually inspected before they are packaged and shipped out.

No matter which reasons, you can put forward a return request in 7 days after you received the goods. Except the defective items, you should return the products to us in the original condition, with any original product packaging, accessories, and manuals.

Refunds Conditions

1.Under below cases, you will get full refund or new replacement

Defective items

Lost Items

Shipped Wrong Items

Out-of-Stock Items

Cancelled Order

2.Under below cases, you will get partial refund

Bought Wrong Items

Any item more than two weeks after delivery date

Items that were purchased when they were on clearance sale

3.Under below cases, you will get $0 refund. But new replacement is ok if you are willing to pay the reshipping fee

Wrong Address

Undeliverable Address

Can not find consignee

Consignee request pick up the parcel by himself/herself, but did not done it in time.

How To Return the Parcel to us?

 If you need to return the products back to us, please contact us first. our email is [email protected]

If the return is due to a product defect or a mistake in processing by us, we will either send a prepaid shipping label, or issue a refund to cover reasonable costs of shipping back to us once the costs are incurred. Otherwise, you will be responsible for paying for your own shipping costs for returning any items.

It takes about a month to receive the parcel returned oversea. Our team will refund you after we check the parcel within 2 working days and contact you via email. ([email protected])

Procedure

To initiate the return, refund, or exchange of any products, please contact [email protected] or by using the Contact Us page.

Note: You may be asked for a receipt and/or proof of purchase, along with photographs and/or videos that clearly illustrate any product defects, mistakes in processing, or other issues.    

After confirmed, you can get a new replacement or refund within 1-3 working days.